YMC's strategic decision to adopt Curia Contract Review was driven by the need for a robust, long-term technology solution to their operational challenges. Given the high accuracy and reliability demands of legal work, AI chatbots and LLMs were excluded as viable options. The integration of Review into YMC's existing systems was smooth, requiring only slight modifications to their current procedures. Review runs in parallel to integral software such as triConvey, a key program in YMC’s workflow. A significant aspect of this successful adoption was the comprehensive training provided to staff, aimed at unifying processes and pooling individual expertise into the Contract Review system.

The adoption of Curia Contract Review has significantly expedited YMC's report generation process, with the firm successfully completing upwards of 4,000 customer contract reviews in 12-months, eliminating the rekeying of data, and more than halving the time required to complete a review, an average saving of 34 minutes. This accuracy contributes significantly to operational efficiency and decreases costs allowing YMC to scale its services without compromising on quality. The consistency in report language further aids customers, offering clear and concise information that simplifies the comparison of multiple properties, whilst maintaining individuality for complex cases. This clarity and efficiency has also led to an increase in staff engagement, as employees can dedicate more time to value-adding customer service.

Gaining practical experience with the Review system was essential for YMC staff to truly appreciate its benefits, underscoring the significance of direct engagement in achieving widespread adoption. This led to Review quickly becoming an integral part of YMC's operational framework. The feedback loop established by this user-centric approach has been vital in driving the continuous refinement of the software, increasing its relevance and effectiveness for both YMC and the broader community of Review users. The aggregation and analysis of data from thousands of contract reviews has unveiled valuable market intelligence, enabling YMC to navigate industry trends, understand clause usage, and assess the competitive field more effectively. This provides a solid data-driven foundation for strategic planning and partnership initiatives.

YMC's successful integration of Review into their operations has made them staunch advocates of the technology, with plans for continued use and contribution to its development. This dedication to the technology is highlighted by the firm's founder acquiring a minority investment in Curia, demonstrating a tangible commitment to Review's success. With forthcoming improvements focused on enhancing data extraction and data cross-checking, Review is poised to deliver even more significant benefits to YMC and the entire Curia user community.

Your Move Conveyancing's experience with Curia Contract Review highlights the transformative impact of AI and ML technologies in the conveyancing sector. By addressing key operational challenges, Review has enabled YMC to maintain their commitment to fast, free contract reviews, even as they scale.